Regional General Manager, Latin America

The world needs more Intrepid people:

Lead the growth, performance, and strategic direction of Intrepid’s Latin America region, shaping the future of the business while inspiring high-performing teams across multiple markets.

Reporting to the Managing Director, Asia, Latin America and Global Operations, the Regional General Manager (RGM) for Latin America is accountable for the overall performance of the businesses within their remit and supports the Managing Director and regional leadership team in implementing business strategy and delivering results across the region. As the key driver of excellence in Latin America, the RGM is responsible for the long-term planning and execution of strategy, ensuring both annual and longer-term objectives are achieved.

The role requires engagement at both a strategic and operational level to ensure General Managers and their teams deliver against key performance targets, including sales, customer and employee engagement, and financial outcomes.

The RGM will support General Managers in identifying and implementing new initiatives, fostering an Intrepid culture across our workplaces, and strengthening the Intrepid brand throughout the region to support the delivery of the company's strategic objectives.

This is a full-time, permanent role that can be located in one of our offices in Lima, Peru; Bogotá, Colombia; Quito, Ecuador; Santiago, Chile; San José, Costa Rica; or Quintana Roo, Mexico.

Some of the experiences you’ll bring with you may include:

• Tertiary management qualifications preferred
• Minimum of 5 years’ senior-level management experience; company management experience preferred
• High level of financial literacy and proven commercial decision-making ability
• Demonstrated ability to think strategically and build strategic relationships
• Proven understanding of risk and incident management
• Demonstrated ability to build strong relationships and develop teams
• Knowledge of Latin American travel markets
• Excellent written and spoken English and Spanish

Please note:

• We recognize that AI use in applications is becoming more common. We run all applications through an AI washer, so if you choose to use AI, please do so with care and include something personal – it really makes a difference!
• AI-enabled tools may be used to support certain parts of the recruitment process, such as application screening or interview scheduling. However, all hiring decisions are made by human reviewers.
• We also reserve the right to close this advert earlier than stated if we receive a high volume of applications

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.